Terms and Conditions
Welcome to JANANI COOL CARE. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Introduction
These Terms and Conditions ("Terms") apply to your access and use of the services provided by JANANI COOL CARE ("we," "our," "us"), including our website, online booking, and any related services.
2. Services
JANANI COOL CARE offers various services, including but not limited to:
- AC Installation and Repair
- Refrigerator Service
- Washing Machine Service
- RO Water Purifier Service
- TV Wall Mounting Service
3. Booking and Payments
- Booking: To book a service, you can contact us via phone, email, or through our website. You must provide accurate information during the booking process.
- Payments: Payments for services can be made via cash, credit/debit card, or any other method specified by us. Payment is due upon completion of the service unless otherwise agreed.
4. Cancellations and Rescheduling
- Cancellations: If you need to cancel a booking, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours' notice may incur a cancellation fee.
- Rescheduling: You can reschedule a booking by contacting us at least 24 hours in advance. We will do our best to accommodate your new preferred time.
5. Service Guarantee
We strive to provide high-quality services. If you are not satisfied with the service provided, please contact us within 7 days, and we will work to resolve the issue to your satisfaction.
6. Customer Responsibilities
- Access: You must provide our technicians with safe and reasonable access to the location where the service is to be performed.
- Preparation: Ensure that the area where the service is to be performed is free of obstructions and hazards.
- Information: Provide accurate and complete information about the equipment and any existing issues.
7. Limitations of Liability
- No Warranty: Our services are provided "as is" without any warranties, express or implied.
- Liability: To the maximum extent permitted by law, JANANI COOL CARE shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with the services provided.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of JANANI COOL CARE and is protected by applicable intellectual property laws. You may not use any content without our prior written permission.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which can be found on our website. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Tamil Nadu, India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes have been posted constitutes your acceptance of the revised Terms.
